This is unbelievably exciting. Providing business solutions to retail and wholesale jewelers has been my business for nearly 30 years. I have truly enjoyed helping businesses become more profitable. Providing the tools to enable retailers and wholesalers to maximize their potential. You see, we are more than a box of software; we offer a comprehensive business solution. Marketing, education, support, service, CRM, inventory control and more.
This blog offers the ARMS team an incredible opportunity to reach out to our current and potential clients to provide you with tools and information to help make your business more successful.Topics will range from stocking your inventory, to marketing, human resources, sales, CRM and more. We want to hear from you! Ask questions, we’d love to dedicate some time to seek out the answers you might need.
Many years ago when I managed my own jewelry business in New Zealand, I had the need for total control over my business in order to improve profitability and achieve the highest level of success possible. This led me to commission a computer management software system to suit all the specific needs and eventually, ARMS (Advanced Retail Management Systems) was born. From day one, our objective has been to offer retail jewelers the most comprehensive business development program available, combining our powerful software with exceptional education, service and support. Today, I’m proud to say that this approach has enabled hundreds of clients around the world to achieve outstanding results and enjoy the fruits of their labor.
We view our relationships with clients as ongoing partnerships focused on continual success and improvement. Everything we do is aimed at making a measurable and positive impact to our clients’ profitability. To achieve this, our professional and experienced team provides each client with the individual attention they deserve. All team members, whether in sales, client services or administration are well informed and totally committed to providing unsurpassed service to every ARMS client by offering advice and ensuring total satisfaction.
It is this dedication to excellence that has allowed us to build a worldwide client base, and has meant we are continually rewarded with an exceptional group of clients. We invite you to join them.
Malcolm Alderton
Founder
